Customer Testimonials
More scholarly publishers and societies use Manuscript Central than any other system for online submission and peer review. Why? Our customers say that Manuscript Central is the most configurable and comprehensive system available.
The support is superb, both via email and telephone. Also, at a recent Editorial Board Meeting the majority of the Board Members were very impressed with Manuscript Central.
Editorial Assistant,
Journal of Intellectual Disability Research
This is a very good system that works well for editors, for reviewers and for authors. In particular it has made life dramatically easier for contributors living in countries where postal communication is often variable but the web provides a pretty good service.
Editor, Child: Care, Health and Development
Manuscript Central has made my life as an Editor much easier. Having started out editing on hard copy which used to pass between my academic office and the publisher's office in large and expensive couriered packages; all I do now is log on. At a glance I can see what the priorities are, how many papers are in process and also which reviewers to chase up. The greatest advantage, of course, is that my work as an Editor can be done in any part of the world, wherever I can get access to the Internet.
Editor, Journal of Clinical Nursing
The system is marvelous. I can see at a glance what needs to be done: check a newly arrived manuscript, invite referees, make a decision, … All the information I need (all the versions of the papers, history of emails, referee reports, etcetera are on the same website and are therefore always available. That also means that I can work for the journal on any computer: in my office, at home, in an internet café, …I must say that the training that I received from Manuscript Central was wonderful. And they are always very helpful. I still have a question once in a while, and when I send them a mail I have an answer within a few hours.
Editor, European Journal of Political Research
I just used your system to review a paper. It was the best reviewing experience I have ever had. Thank you so much for a job well done!
We really looked very closely at just about every peer review system out there. Manuscript Central from ScholarOne was the clear choice. They not only have a superior product but just as importantly, the quality of their customer support put them over the top. Time and time again they've displayed a willingness to work with us to find solutions to meet our needs.
Project Manager, Online Peer Review Systems, Mary Ann Liebert, Inc. Publishers
We have tested several systems. Manuscript Central best fits our demands. In particular, user-friendliness, stability, customer orientation and cost effectiveness were important criteria to us. ScholarOne delivers the best total package for our needs.
Editorial Director of the Scientific Publications Division, Georg Thieme Verlag
Manuscript Central has accelerated and simplified the Wiley peer review and editorial processes. Among the benefits we are seeing are an increase in the number of journal articles submitted and a reduction in the time to publish accepted articles. The electronic transfer of files between authors and editors worldwide not only allows scholarly content to be reviewed more quickly across geographic boundaries, but also permits a seamless integration of approved content with our editorial and production management system.
Wiley Vice President, Content Systems, Web Publishing Technology
Pediatrics rigorously evaluated a number of potential vendors before deciding to partner with ScholarOne. A major consideration in this selection process was vendor stability... and Manuscript Central will provide an extremely high level of security.
American Academy of Pediatrics
I love the new Manuscript Central Peer Review System. It simplifies and expedites the whole review process.
Associate Editor, American Journal of Speech-Language Pathology
Our EIC and Editorial Office are 4000 miles apart, but with Manuscript Central it's like being in adjacent rooms.
Managing Editor, The Plant Journal
All of our journal's manuscript submissions and reviews are done completely online using Manuscript Central. The system has increased the journal's submission rate by 20% in its first year of operation; substantially decreased our costs of mailing, copying and faxing; reduced the time for editorial review and communication to the authors; and improved the efficiency in the editorial office. I would highly recommend Manuscript Central and welcome any questions by interested editors.
Editor-in-Chief, Journal of the American Geriatrics Society